Shipping Information

Highlight
All orders placed before 2:00 PM EST Monday-Friday will be shipped the same day. If you order after 2:00 PM Friday, or on Saturday, Sunday, or a Holiday, your order will ship the following business day.

Free Standard Shipping on All Orders Over $50

All orders over $50 receive free shipping to the United States. Free Shipping will be via USPS or UPS depending on weight of items purchased.

Shipping Methods
Free Shipping will be via USPS or UPS depending on weight of items purchased. USPS Priority, 2 Business Day, and Overnight services are available/optional at checkout if you need to receive your order sooner.

Military Addresses
We love shipping to our Military friends! Unfortunately, we cannot guarantee delivery time to military addresses. It takes 1-3 days for Priority Mail to arrive at the primary military post office, and 2-9 days for First Class Mail. From there, the package is under the control of the military mail system. Your order should arrive in about the same amount of time as other packages from the U.S. (in most cases 7-14 days). The actual transit time depends on where you are stationed. If you have any problems entering your APO/FPO address information please contact Customer Service by e-mail at Info@TravelProducts.com, which will be answered within 24 hours.

Lost Shipments
All shipments will be considered lost if they have neither arrived nor been confirmed delivered after 20 business days. Orders lost due to incomplete address information provided by the customer are the responsibility of the customer and are not eligible for a refund.

Incorrect Addresses
Packages returned to us because of an incorrect or incomplete address may be assessed a 20% surcharge.

Guaranteed Delivery
We guarantee that your package will be delivered to the address you provided to us. If your package is lost and cannot be confirmed delivered by the carrier, we'll replace it - FREE.

Every package we send has a delivery confirmation number. This is our proof of delivery. If your package is lost, and the carrier cannot give us confirmation of delivery, we will send you a replacement of your order at no cost to you. (If the carrier has proof of delivery, yet you did not receive your package, you must file a claim directly with the carrier using the delivery confirmation number we will provide for you). This guarantee does not cover replacement of items damaged by incorrect handling or carelessness. All replacement orders will be mailed via UPS Ground.

Conditions:

1. You must allow enough time for the carrier to deliver your package. In the case of the UPS it can take up to six business days to deliver your package. Please wait the required amount of time before notifying us of an undelivered package.

2. You must notify us via phone or email if your package has not arrived or if you received damaged merchandise.

3. If the carrier can provide confirmation that the package was delivered we will not send a replacement.
travel-channel